No hand-waving. Every answer is the architecture that makes the fear moot.
Will the AI hallucinate a response?
It can’t go off script. Every draft cites the source document it came from — or flags what’s missing. Drafts without support don’t advance; they surface for your revenue cycle management (RCM) specialists to resolve before anything is sent.
Who is Nodaris for?
Specialty practices — oncology, rheumatology, gastroenterology, infusion — and the RCM teams and billing companies that serve them. If your team works claim status, additional documentation requests, and denial appeals across payer portals, Nodaris was built for your queue.
What if the AI makes a mistake?
Nothing reaches a payer without your team’s approval. That’s not a setting — it’s enforced in code, logged with the approver’s credentials, and cannot be toggled off.
What is an additional documentation request?
A payer’s demand — often called an ADR — for records proving medical necessity before a claim is paid, usually with a response deadline of about 45 days. Nodaris catches these the day they land and drafts the response from your source record.
How does Nodaris handle PHI?
PHI is checked the moment a document arrives, and again before any AI touches it. A PHI-intact record stays on your infrastructure; a de-identified copy is what AI works from. Every access is logged.
What does getting started look like?
A short working session on one of your real workflows — bring a stuck additional documentation request or a claim-status backlog. No slide decks, and no automated payer action.
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